Effective call handling techniques survey
Name: 


  1. Overall, how would you rate the training class?
        1 2 3 4
    Excellent  
    Good  
    Fair  
    Poor  


  1. Please rate the following aspects of the training class

            1 2 3 4 5      
      Did this class meet your expectations Excellent  Poor  
      Was the level of instruction appropriate Excellent  Poor  
      Was the length appropriate Excellent  Poor  


  1. What aspect was focused on during the training that was relevent to you?
    Call handling
    Needs assessment
    Plan presentation
    Overcoming objections


  1. What attribute in the training agenda gave you additional knowledge and skill for you to close a sale?
    PREPARATION PRIOR TO CALL
    GREETING AND INTRODUCTION
    QUALIFYING
    NEEDS ASSESSMENT
    VALUE BASED PRESENTATION
    HANDLING OBJECTIONS
    CLOSING


  1. What attribute of the training agenda do you think needs to be discussed further?
    PREPARATION PRIOR TO CALL
    GREETING AND INTRODUCTION
    QUALIFYING
    NEEDS ASSESSMENT
    VALUE BASED PRESENTATION
    HANDLING OBJECTIONS
    CLOSING


  1. Please provide any feedback or insights that you may have, or any trainings that you want to undergo that would help you perform better





VXI ID Admin
Makati