NEW BTR Form Survey v2
Name: 


  1. Do you feel that the current QA form content/coaching feedback helps you to meet the after call survey score/ERP?
    Yes
    No


  1. Please explain your answer to #1


  1. Having 1 QA observation per month?
    Favor
    Not in favor


  1. Please explain your answer to #2


  1. Do you prefer your behavior to be measured with an equivalent score?
    Yes
    No


  1. Please explain your answer to #3


  1. What can you suggest in our BTR form yielding towards better scores for ERP?





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