DOS Mobile Solutions Survey
Name: 


A red asterisk (*) indicates required questions.

  1. Please enter your Dealership Name.*


  1. Please enter your Dealer Number.*


  1. Please enter the name of the appropriate contact person*


  1. Are you currently using any mobile devices for sales and F&I purposes?
    Yes
    No


  1. If yes, what types of mobile devices do you use for sales and F&I purposes? (select more than one if applicable)
    iPhone
    Android
    Windows Phone
    BlackBerry
    iPad
    Other smartphone or tablet


  1. If you selected "Other smartphone or tablet" in the previous question, please list what type of smartphone or tablet it is.


  1. What are the benefits to using mobile devices during your sales and F&I process? (select more than one if applicable)
    Speeds up the process
    Occupies the customer while waiting
    Appeals to tech savvy customers
    Appeals to younger customers
    Modernizes my dealership environment
    Communication between the floor and the office
    Other


  1. If you selected "Other" for the previous question, please share the other benefits to using mobile devices during your sales and F&I process


  1. What are the drawbacks (if any) to using mobile devices during your sales and F&I process? (select more than one if applicable)
    Distracts from customer interaction
    Customers uncomfortable/leary of technology
    Employees aren't tech savvy
    Sporadic wifi/internet connection
    Too many employees & not enough devices
    Device maintenance
    Device theft
    Other


  1. If you selected "Other" in question 9, please share what other drawbacks you have encountered when using mobile devices during your sales and F&I process.


  1. Are you currently using any mobile apps for your sales and F&I process?
    Yes
    No


  1. If yes, what apps do you use for your sales and F&I process?


  1. Where do you see that mobile capabilities (using mobile devices and/or mobile apps) can improve your F&I process with HDFS?


  1. Besides a mobile credit application and MenuLink, what kinds of mobile apps would you like to have that would help your F&I process with HDFS? (they don't necessarily have to be integrated with our systems)





OD&L
TX