OT Incentive Survey - CRU



A red asterisk (*) indicates required questions.


  1. Team Leader*


  1. Currently our client is concerned about our ability to manage our call volume due to staffing deficits caused by our high attrition. We want to avoid loss of client confidence in terms of delivering to our committed volume. In line with this we are asking for everyone’s understanding and help by having mandatory 6th day OT.

    To ensure that we are still able to address your needs and hear out your thoughts about this implementation we would like to ask suggestions on how you want us to manage motivation or incent you for the OTs that you will be rendering?*





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