6PM LifeCycle Survey - After A-Bay (Wave 23)
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Name (optional): 


  1. Who is your Trainer/A-Bay Coach?


  1. What topics do you wish was covered more in training that would assist you better in A-Bay?


  1. Date Training Started?


  1. Site:


  1. Which Client and Line of Business are you supporting?


  1. The support team (Coaches/Red Hats/Mentors) was available when I needed help.
    Strongly Disagree
    Disagree
    Neutral
    Agree
    Strongly Agree


  1. My coach/mentor displayed a high degree of knowledge of the subject matter.
    Strongly Disagree
    Disagree
    Neutral
    Agree
    Strongly Agree


  1. The support team (Coaches/Red Hats/Mentors) helped reduce my anxiety and nervousness in supporting the customers.
    Strongly Disagree
    Disagree
    Neutral
    Agree
    Strongly Agree


  1. I feel prepared for production.
    Strongly Disagree
    Disagree
    Neutral
    Agree
    Strongly Agree


  1. My A-Bay Sup was positive and motivating.
    Strongly Disagree
    Disagree
    Neutral
    Agree
    Strongly Agree


  1. I have a clear understanding of my responsibilities as an agent.
    Strongly Disagree
    Disagree
    Neutral
    Agree
    Strongly Agree


  1. I have the tools necessary to do my job successfully.
    Strongly Disagree
    Disagree
    Neutral
    Agree
    Strongly Agree


  1. I was given needed encouragement during coaching so I can do my job well.
    Strongly Disagree
    Disagree
    Neutral
    Agree
    Strongly Agree


  1. I have a clear understanding of the metrics on my program.
    Strongly Disagree
    Disagree
    Neutral
    Agree
    Strongly Agree


  1. I think the length of A-Bay was:
    Just right
    A little too short
    A little too long
    Way too short
    Way too long


  1. I received one-to-one coaching during A-Bay.
    Yes
    No


  1. I have a SMART plan in place.
    Yes
    No
    I Dont Know


  1. What recommendations do you have to improve A-Bay to better prepare you for production?





Startek Philippines Brand Warrior
Startek Philippines Brand Warrior