Survey #3 FiOS New Hire Training Survey - Monday Week 3 - (copy) - (copy)

Please feel free to contact the Lead Instructor, Gene Wilson, or the Training Manager at any time.
Gene.Wilson@teleperformance.com
Gary.Holdren@teleperformance.com
Name (optional): 


A red asterisk (*) indicates required questions.

  1. The second week of training was:*
    A. Much harder than week 1
    B. About the same as week 1
    C. Much easier than week 1
    D. I did not notice


  1. the online Netlearns and resource documents are:*
    A. Interesting and relevant to the training
    B. Sometimes boring and do not seem to apply
    C. Hard to follow and the information difficult to retain
    D. An easy way to learn about FiOS process and procedures


  1. The trainer addressed class and trainee issues immediately:*
    A. True
    B. False


  1. It is obvious the trainer cares about the class and the project:*
    A. True
    B. False


  1. The trainer takes time to build rapport with the class and trainees:*
    A. Strongly agree
    B. Agree
    C. Disagree
    D. Strongly disagree


  1. I had adequate time to study for the week's Role Play review:*
    A. True
    B. False


  1. The trainers' review of the material prior to the week's Role Play review was very helpful:*
    A. Strongly agree
    B. Agree
    C. Disagree
    D. Strongly Disagree


  1. The first Role Play review was:*
    A. Much harder than I expected
    B. Much easier than I expected
    C. About the same as I expected


  1. The trainer was professional and maintained control of the class:*
    A. Stronly agree
    B. Agree
    C. Disagree
    D. Strongly disagree


  1. Additional Comments:


  1. What is your class number?*