eBIZ ABAY Weekly Survey 2014 (Ecommerce- Chat Week)
Name: 


  1. Please select your ABAY Coach from the list

    Isaac Infante
    Cesar Nobora
    Maria Angelina Holgado
    Enrique Talens
    Jimmuel Acevedo
    Nixon Orlina


  1. Please enter your Wave/Class number ex.Wave30



  1. What is your ABAY Phase/Week.



  1. Date and Time you took this survey.Ex. DEC 11,2013/ 2AM



  1. The ABAY Environment during Chat Week: There are enough computers in production. All computers are working properly.

    Strongly Agree
    Agree
    Undecided/Neutral
    Disagree
    Strongly Disagree


  1. The ABAY Curriculum during Chat Week: During my stay in ABAY - all that I learned in Training about chat was reinforced and it helped me improve my performance.

    Strongly Agree
    Agree
    Undecided/Neutral
    Disagree
    Strongly Disagree


  1. The ABAY Curriculum during Chat Week: I feel fully supported in ABAY. I have someone assist me in my concerns ASAP. The coaches exhibit a sense of urgency when assisting on the floor.

    Strongly Agree
    Agree
    Undecided/Neutral
    Disagree
    Strongly Disagree


  1. The ABAY Curriculum during Chat Week: I am aware of my ABAY schedule prior joining ABAY

    Strongly Agree
    Agree
    Undecided/Neutral
    Disagree
    Strongly Disagree


  1. The Coaches /Redhats during Chat Week: Arrived on time and started shift on time even breaks and lunches?

    Strongly Agree
    Agree
    Undecided/Neutral
    Disagree
    Strongly Disagree


  1. The Coaches /Redhats during Chat Week: I am aware of the KPIs / Abay guidelines /Attendance in ABAY

    Strongly Agree
    Agree
    Undecided/Neutral
    Disagree
    Strongly Disagree


  1. The Coaches /Redhats during Chat Week: My coaches /red hats respected my contributions, approachable, and are confident in delivering team huddles. They encouraged me to participate in sales clap and team motivation

    Strongly Agree
    Agree
    Undecided/Neutral
    Disagree
    Strongly Disagree


  1. The Coaches /Redhats during Chat Week: I find the daily huddles structured and very relevant to what I experience in my chats.

    Strongly Agree
    Agree
    Undecided/Neutral
    Disagree
    Strongly Disagree


  1. The Coaches /Redhats during Chat Week: Coaching session about order entry is very detailed- describes my strengths and opportunities and ways to make it better

    Strongly Agree
    Agree
    Undecided/Neutral
    Disagree
    Strongly Disagree


  1. What are your overall comments with regard to the ABAY environment?



  1. What did you like best/find most useful about the ABAY curriculum?



  1. What changes (if any) do you suggest for improving the ABAY curriculum?



  1. What issues/challenges would you have liked to spend more time on?



  1. What are the coaches' strengths?



  1. What do you suggest are some areas of improvement for the coaches?



  1. What are the other concerns/issues that you want us to address?



  1. What is your overall comment on your 1X1 session with your production TL?



  1. Have you met your TL on the 1st week of ABAY

    Yes
    No





TWC EBIZ TRAINING
Trainer