Side by Side Survey

This is a survey to rate the experience you had out on the call floor.



  1. How would you rate your overall experience of side by sides out on the call floor?
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. How would rate the overall effectiveness of this training tool?
      1 2 3 4 5  
    Excellent   Poor


  1. Do you feel that the side by side/reverse/nesting experience prepared you for the call floor?
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. What would be your most positive experience being out on the call floor?


  1. What would be your most negative experience being out on the call floor?


  1. List the veteran agent's name that you had the best learning experience and why?


  1. Do you feel that you are ready and understand, what is expected of you, because of this side by side/reverse/nesting experience for your position on the call floor?
      1 2 3 4 5  
    Strongly agree   Strongly disagree