Training Evaluation - MASTER COPY



  1. The training met the objectives outlined at the beginning of the session
      1 2 3 4 5  
    Excellent   Poor


  1. The training followed a logical order and made sense to me
      1 2 3 4 5  
    Excellent   Poor


  1. I got enough time to practice each section before we moved onto the next
      1 2 3 4 5  
    Excellent   Poor


  1. The course material was clear and easy to understand
      1 2 3 4 5  
    Excellent   Poor


  1. The topics we learned in class were relevant to me and my job.
      1 2 3 4 5  
    Excellent   Poor


  1. I was given enough time to ask questions about anything I did not understand
      1 2 3 4 5  
    Excellent   Poor


  1. The course length was about right
      1 2 3 4 5  
    Excellent   Poor


  1. When I asked a question the answer was always clear and I understood
      1 2 3 4 5  
    Excellent   Poor


  1. How well do you understand the following topics

    EXCELLENT
    Means you have excellent understanding of the topic

    POOR
    Means you have a poor understanding of the subject



            1 2 3 4 5      
      Decode and Encode......E.g DAC DAN  Excellent  Poor  
      Availabilty Entries......E.g AN01JUNLONNYC Excellent  Poor  
      Availablilty Displays......E.g Booking classes Excellent  Poor  
      Booking entries......E.g SS1Y1 Excellent  Poor  
      Minimum Connecting time......Eg DMI DM3/4 Excellent  Poor  
      Code share flights......E.g BA:AA1234 Excellent  Poor  
      Connecting flights......E.g Changes planes Excellent  Poor  
      Open Jaws......E.g LON - SFO / JFK LON Excellent  Poor  
      SSR's......E.g Adding Meals and Seats Excellent  Poor  
      RM's adding remark......E.g adding job number Excellent  Poor  
      Quoting a net fare.......Eg FXR/K/R,U Excellent  Poor  
      Quoting a published fare...... E.g FXR/K Excellent  Poor  
      Storing a net fare......Eg FXB/K/R,U Excellent  Poor  
      Storing a published fare.....Eg FXB/K Excellent  Poor  


  1. The trainer was knowledgeable in her subject
      1 2 3 4 5  
    Excellent   Poor


  1. The trianer was clear and took the time to understand my needs
      1 2 3 4 5  
    Excellent   Poor


  1. The trianer made me feel at ease
      1 2 3 4 5  
    Excellent   Poor


  1. The trainer encouraged me throughout the course
      1 2 3 4 5  
    Excellent   Poor


  1. The trianer delivered the session in a fun and engaging way
      1 2 3 4 5  
    Excellent   Poor


  1. I found the training session(s) enjoyable and worthwhile
      1 2 3 4 5  
    Excellent   Poor


  1. Please add anything else you would like us to know about. It can be about the course, the trainer anything at all. Your comments are valuable and will help us make the trainging better - thank you for your time