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BM 5 - Moe's Southwest Grill Undercover Boss S4-E8 Mod11
Paul Damico, president of Moe's Southwest Grill gets tated up and goes undercover to take an inside peek at his restaruant franchise. Answer the following questions based on his experiences.
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- Employee #1 Tito, Shift Manager
19 years old, Tito has been an evening shirt manager for 2 months of a high volume Moe's Southwest Grill franchise. How would you describe his interpersonal skills with managing the crew. *
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- How would you deal with Tito if he was your manager?*
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- How do you think Paul should deal with Tito?
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- Employee #2 Angelisa the General Manager. Angelisa manages the entire restaurant. How would you describe her interpersonal skills?
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- Do you think Angelisa is a good manager and do you think her staff likes working with her?
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- Employee #3 Janet the Catering Director. What type of personality did she have and is this personality type good for a person who is in a position of catering director?
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- What things did Janet say or do that made Pual think Janet was a good catering director?
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- Employee #4 - Damon the Line Crew. Damon showed Paul how to work the back of the house. (cooking and prep). What were Paul's experience working the line?
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- Do you think that Paul, the president of Moe's Southwest Grill cared about how his employees interacted with the customers and other staff?
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- Employees that have poor people skills and do not interacted with the customers and other staff well should have consequences? If yes, what should the consequence be? If not why?
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