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Employee Survey
This survey is anonymous and your answers will help us to address your needs and concerns. Thank you in advance for your time.
Please rate each statement 1-5.
1=Strongly Disagree
2=Disagree
3=Unsure
4=Agree
5=Strongly Agree
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- How long have you been with Avesis?*
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- I am valued for my role in the organization.*
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- Please explain your response. If you feel valued, what have we done to make you feel valued?
If you do not feel valued, what can we do better?*
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- I am very satisfied with my job and duties.*
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- I feel that the company expectations of me are made clear.*
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- Customer Service does an excellent job of keeping employees informed about updates/changes.*
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- My Team Lead encourages me to do my best.*
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- My Supervisor encourages me to do my best.*
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- I am recognized for the quality of my efforts.*
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- My job makes a difference in the lives of others.*
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- People are held accountable for achieving goals and meeting expectations.*
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- Quality coaching scoring is given fairly and consistantly.*
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- What Call Center Performance metric do you need the most assistance with?*
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- What is the most frequent reason that causes you to place a caller on hold, check all that apply.*
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- If "other" for question 11, please specify below.
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- What additional training would help you most with your work?
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