W-2 Case Management Maintaining Objectivity, Composure and Boundaries 5.20.14-Madison WI

5.20.2014
Madison, WI
Trainers: Tony V. and Kim S
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  1. The W-2 Case Management: Maintaining Professional Objectivity, Composure and Boundaries course was:
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  1. What was your level of knowledge of how professional behavior affects the quality of service in W-2 prior attending this session?
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  1. What was your level of knowledge of how professional behavior affects the quality of service in W-2 after attending this session? kn
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  1. The course materials were useful and easy to follow.
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  1. The activities, exercises, and examples were realistic and true-to-life.
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  1. The delivery of the course (Participant Guide, PowerPoint, Video, Activities) was an effective way for me to learn.
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  1. There was a good balance between presentation and group interaction.
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  1. The trainer(s) demonstrated thorough knowledge of the subject.
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  1. The trainer(s) facilitated class discussions and activities effectively.
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  1. The trainer(s) answered questions effectively.
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  1. The material covered in the course was relevant to your day-to-day job functions.
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  1. The feedback, strategies and other ideas that you received today will be useful to your case management practices when you return to your agency.
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  1. Is there anything (method, interaction, etc.) that would have improved the program?
    Yes
    No


  1. If yes please give specific examples.


  1. Additional comments or suggestions:





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