FAB Billing - Christchurch

Don't quite understand something you're trained in? Need a refresher course on something? Let us know!
Name: 


A red asterisk (*) indicates required questions.

  1. On a scale of 1-9, how confident do you feel you are with FAB Billing calls?*
    1 2 3 4 5 6 7 8 9


  1. Is there something you feel you need a refresher on?*
    Yes, The Knowledgebase.
    Yes, Worksheets.
    Yes, what calls should I be taking?
    Yes, something else.
    No, I'm pretty confident with these calls.


  1. If you answered yes to one of the above (or you answered "Yes, something else") write a little bit more about this here (i.e. "I feel like I don't understand how to navigate the KB - can you help me?" or "Worksheets are confusing and I have some questions"). If you answered "No", please go to question 4.


  1. Do you have any other concerns, comments relevant to this survey? i.e. is there something you think could be done better or do you feel like you need more support etc





Vodafone Training