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Scenario-Based Training Evaluation (MAS TSA)
Please indicate your level of agreement with the statements listed below:
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- Training materials and topics are easy to understand.*
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- Please explain your answer to the above question.
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- How well was the session organized?*
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- Please explain your answer to the above question.
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- The mock calls you did in training helped prepare you for the "real world" client contact experience in Nesting.*
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- Please explain your answer to the above question.
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- The mock scenarios practiced in training are common issues you encounter in the actual calls.*
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- Please explain your answer to the above question.
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- The trainer/SMEs was well prepared and knowledgeable about the training topics.*
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- Please explain your answer to the above question.
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- The time allotted for the training was sufficient.*
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- Please explain your answer to the above question.
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- What do you think the training team could do to help learners improve performance in Nesting?*
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- On a scale of 1 to 5 (5 being the highest), please rate your overall satisfaction with the support experienced with the combined effort of the trining team and SMEs to prepare you for actual live scenarios in Operations.
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- Your comments on how we can make the training to nesting program a better experience to future new hires.
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