One to One Tablet Troubleshooting Survey

This survey is to help identify and address problems that students are having with their tablets.


  1. Enter your name in the following format.

    Last name, First name


  1. What grade are you in?
    9
    10
    11
    12


  1. Which of the following problems are you CURRENTLY having with your tablet?
    Tablet won't turn on.
    Tablet won't retain a charge or won't charge.
    Fan is running very loudly and/or continuously.
    I am unable to open Office documents such as Word or PowerPoint.
    I am unable to install Office.
    Tablet can not access the wireless network at school.
    Keyboard will not work.
    I am unable to install other course software.
    I am unable to access the internet/additional log in screens appear.
    Other (please enter in the next question)
    NONE. My tablet is working correctly.


  1. Please list any other problems you are CURRENTLY having with your tablet that are NOT already listed above. Be very specific so that these problems can be addressed.


  1. Please list your classes on A and B days as demonstrated in the following example.
    A Day
    1) AP Chem - Kennen
    2) Math - Mclymore
    3) AP English - Smith
    4) Research - Mansell





Amanda Baskett
GA