EST/Nexus Survey
Name (optional): 


A red asterisk (*) indicates required questions.

  1. The training I received prepared me to take calls for EST.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. The Nexus tool is an improvement from the OEM tool.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. How many calls have you taken where you have used the Nexus tool? (Approximately)*


  1. How many EST calls have you taken? (Approximately)*


  1. What part of the EST training was most beneficial to you? *


  1. What would you change about the EST training?*


  1. What would you change about the Nexus tool?*


  1. Do you have any feedback about the EST training or Nexus tool that was not addressed in this survey? If so, please list it below.





Tulsa Alorica