ARCSmart Questionnaire
Name: 


  1. What made you choose the call center industry?
    Family / Friend
    Past expeirence
    Like to talk on the phone
    Like to help others
    Needed a job


  1. What type of management style do you feel you would be like?
    Directive
    Authoritative
    Affiliative
    Participative
    Pacesetting
    Coaching


  1. What type of coaching do you prefer?
    Casual coaching
    Co-operative
    Authoritarian
    All of the above


  1. What do you feel is most important to you at this current time?
    Pay
    Environment
    Benefits
    Career Path
    Location
    Other


  1. What career path would you choose if given the opportunity?
    IT department
    Work force management
    Supervisor / Team Lead
    Trainer
    Account Manager
    HR
    Operations
    Other


  1. What type of leadership do you need to be successful?
    Hands on
    Micro management
    Let me do it
    Review it
    Other


  1. What type of learning style do you feel you currently are at?
    Audio
    Hands on
    Visual
    Physcial / Note taker
    All of the above
    Other


  1. What type of motivator are you?
    Self motivated
    Team motivated
    Goal motivated
    Recognition motivated
    Peer motivated


  1. If given an opportunity which person below would you be?
    Entrepenuer
    Scientist
    Athlete
    Musician
    Actor
    Lawyer
    Surgeon
    Other:


  1. Which adjective below describes you the best?
    Dedicated
    Trust worthy
    Loyal
    Light hearted
    Respectful
    Responsible
    Other





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