SURVEY FOR AXIROS


Name:



Division/ Department:



Role [brief description]:



Email/ Contact no:



Instruction: For each item identified below, choose the number to the right that best fits your judgment of its quality.
Use the rating scale to select the quality number.

1 - Poor
2 - Good
3 - Good
4 - Good
5 - Excellent





1. Ease of Use

 
  1 2 3 4 5  
Poor  Excellent


2. Able to diagnose if line related problem

 
  1 2 3 4 5  
Poor  Excellent


3. Able to diagnose if internet connection/ authentication related problem

 
  1 2 3 4 5  
Poor  Excellent


4. Able to view WiFi status

 
  1 2 3 4 5  
Poor  Excellent


5. Able to view how many are connected to the LAN and WiFi

 
  1 2 3 4 5  
Poor  Excellent


6. Able to view customer name, account number and subscription plans

 
  1 2 3 4 5  
Poor  Excellent


7. Able to view CPE uptime status

 
  1 2 3 4 5  
Poor  Excellent


8. Able to view PPP uptime status

 
  1 2 3 4 5  
Poor  Excellent


9. Able to view Data traffic

 
  1 2 3 4 5  
Poor  Excellent


10. Able to view WAN traffic

 
  1 2 3 4 5  
Poor  Excellent


11. Able to view traffic received and sent

 
  1 2 3 4 5  
Poor  Excellent


12. Able to improve troubleshooting time

 
  1 2 3 4 5  
Poor  Excellent


13. How can we improve axiros software?





Globe Training Team