Nesting Experience Survey

The 'Nesting Experience Survey' will be used to gather important feedback to strengthen the transition from the classroom to the CallCenter floor. This information will also be used to improve the nesting experience for new hires.
Name: 


  1. How approachable is the nesting staff?
    Extremely approachable
    Very approachable
    Moderately approachable
    Slightly approachable
    Not at all approachable


  1. How available is the nesting staff?
    Extremely available
    Very available
    Moderately available
    Slightly available
    Not at all available


  1. How often does the nesting staff give you feedback about your work?
    Extremely often
    Very often
    Moderately often
    Slightly often
    Not at all often


  1. How effective is the training you receive from the nesting staff?
    Extremely improved
    Very improved
    Moderately improved
    Slightly improved
    Not at all improved


  1. How improved is your performance after getting feedback from your supervisor or the nesting staff about your work?
    Extremely improved
    Very improved
    Moderately improved
    Slightly improved
    Not at all improved


  1. How consistently does the nesting staff reward employees for good work?
    Extremely consistently
    Very consistently
    Moderately consistently
    Slightly consistently
    Not at all consistently


  1. How reasonable are the decisions made by the nesting staff?
    Extremely reasonable
    Very reasonable
    Moderately reasonable
    Slightly reasonable
    Not at all reasonable


  1. How often does the nesting staff listen to employees' opinions when making decisions?
    Extremely often
    Very often
    Moderately often
    Slightly often
    Not at all often


  1. How well does the nesting staff respond to employees' mistakes?
    Extremely well
    Very well
    Moderately well
    Slightly well
    Not at all well


  1. How reliable is the nesting staff?
    Extremely reliable
    Very reliable
    Moderately reliable
    Slightly reliable
    Not at all well reliable


  1. How helpful is the assistance received from extension 1281?
    Extremely helpful
    Very helpful
    Moderately helpful
    Slightly helpful
    Not at all helpful


  1. How often are you treated with respect and dignity from the 1281 staff members?
    Extremely often
    Very often
    Moderately often
    Slightly often
    Not at all often


  1. How often are you treated with dignity and respect from the Workforce staff members?
    Extremely often
    Very often
    Moderately often
    Slightly often
    Not at all often


  1. Do you have clear expectations regarding Workforce and their responsibilities?
    Extremely clear
    Very clear
    Moderately clear
    Slightly clear
    Not at all clear


  1. How stressful has the nesting experience been for you?
    Extremely stressful
    Very stressful
    Moderately stressful
    Slightly stressful
    Not at all stressful


  1. Overall, are you satisfied with your experience in nesting?
    Extremely satisfied
    Very satisfied
    Moderately satisfied
    Slightly satisfied
    Slightly satisfied


  1. Please rate your experience with Alejandro (Alex) Ruano.
    A (Highest Grade) through F (Lowest Grade)
    A B C D F


  1. Please rate your experience with Lakia Johnson.
    A (Highest Grade) through F (Lowest Grade)
    A B C D F


  1. Please rate your experience with Marilin Estrello.
    A (Highest Grade) through F (Lowest Grade)
    A B C D F


  1. What changes would you suggest to improve the nesting experience for future new hires?





CSC Learning & Development