Survey for Audible for iOS v2.5 Training and Simulator

Take this survey after completing the training for Audible for iOS v2.5.


A red asterisk (*) indicates required questions.

At which Audible Call Center are you located? *
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JAM
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SJO


From the options below, please select the response that best indicates your experience accessing the training and simulator on KNET: *
I did not encounter difficulty when accessing the training on KNET
It was difficult to access the training and simulator on KNET, the directions were not clear (if you select this option, using the comment box below, please indicate any issues you encountered and which aspects of the directions were not clear)


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The training introduced 9 updates that will be introduced in the Audible for iOS v2.5 App. From the options below, please select the response that best indicates how you felt about the way these 9 new app updates were presented and explained within the online training module:*
The information was presented very well
The information was presented somewhat well (if you select this option, using the comment box below, please indicate how the presentation/explanation of the content could've been improved)
The information wasn't presented well (if you select this option, using the comment box below, please indicate how the presentation/explanation of the content could've been improved)


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The last section of the training was a simulator of the Audible for iOS v2.5 Phone App. From the options below, please rate the simulator on ease of use and the flows that it included: *
The simulator was easy to use and comprehensive in the flows and features that it captured
The simulator was easy to use but could have included even more clickable options (if you select this option, using the comment box below, please indicate which functions you would like to see included in this simulator in the future)
The simulator was not easy to use (if you select this option, using the comment box below, please indicate which aspects of the simulator were difficult to use)


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The simulator included captions which appeared when you hovered your mouse over each clickable feature on the simulator. Please indicate how you felt about these captions by selecting a response from the options below. Please type any additional comments into the comment box provided. *
The captions were helpful and I would like to see them included in simulators moving forward
The captions were not helpful, I do not want them to be included in simulators created moving forward


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From the options below, select the response that best indicates how confident you are supporting an Audible for iOS v2.5 Phone App contact after completing this training.*
I am very confident and believe I can handle the contact while referencing the Audible for iOS v2.5 Simulator
I feel somewhat confident and will be able to manage myself through the contact while referencing the Audible for iOS v2.5 Simulator
I do not feel confident and would like additional training (if you select this option, using the comment box below, please indicate the specific areas/features on which you would like additional training)


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