netSpend AHT Call Drivers


A red asterisk (*) indicates required questions.

  1. Employee ID:*


  1. Date Today (in CST) (mm/dd/yyyy):*


  1. Type of calls you've received for the past 2 hours that drove HIGH talk time:*
    WU-Call Transferred
    Account Reopen
    WU-Call Not Transferred
    Dispute
    Potential Scam
    Block Unresolved
    Transfer to Fraud Dept.
    Activation
    Rollback
    Lost/Stolen
    Block Resolved
    PayPal
    Account Closure
    Recoveries Dept
    PC-Activation
    Me to Me Transfer
    Transactions
    Maintenance
    Promo Box
    Direct Mail


  1. Comments/Observations:





Startek Philippines Brand Warrior
Startek Philippines Brand Warrior