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Case ID
*
Root Cause
AppleID
Unable to Provide Support
*
Sub-Root Cause
Apple ID creation
Apple ID – Disabled for security reasons
Apple ID Password Issues
Compromised account
Edit / Manage Apple ID
Edit / Manage Two–Step Verification
Email verification and alerts
Request to delete Apple ID
Request to consolidate Apple ID
Request to reactivate Apple ID
Security questions / answers
Ineligible for Support
Not Enough Information
Call/chat was disrupted
*
Saibal Bose
Learning and Quality Excellence
Concentrix
Bangalore
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