UP YOUR SERVICE for Partners (Overview Program)

Name


1. How do you feel about the program?
Wonderful
Surprising
Desired
Expected
Basic
Criminal


2. If you believe that the program is generally SURPRISING or WONDERFUL, what would you say about the program if you were to promote it?


3. The program is applicable or useful to your job.
Yes
Somehow
No


If yes, give a sample scenario at work where you can apply it.


4. Is there anything about the program that was CRIMINAL or BASIC? What was it?


V. Course Design

The program content effectively met my needs.
Wonderful
Surprising
Desired
Expected
Basic
Criminal


The objectives of the program were clearly communicated.
Wonderful
Surprising
Desired
Expected
Basic
Criminal


Sufficient time given to cover all key learning points.
Wonderful
Surprising
Desired
Expected
Basic
Criminal


The objectives of the program were achieved.
Wonderful
Surprising
Desired
Expected
Basic
Criminal


VI. Course Leader

My Course Leader communicated the service principles and key learning points clearly.
Wonderful
Surprising
Desired
Expected
Basic
Criminal


My Course Leader shared examples that are relevant for our industry and my organization.
Wonderful
Surprising
Desired
Expected
Basic
Criminal


My Course Leader facilitated discussion and encouraged participation in the course.
Wonderful
Surprising
Desired
Expected
Basic
Criminal


My Course Leader efficiently managed the time for maximum learning oppurtunity.
Wonderful
Surprising
Desired
Expected
Basic
Criminal


VII. Facilities, Arrangements, etc.

Program Invitation
Wonderful
Surprising
Desired
Expected
Basic
Criminal


Food
Wonderful
Surprising
Desired
Expected
Basic
Criminal
N/A


Venue
Wonderful
Surprising
Desired
Expected
Basic
Criminal


Room setup
Wonderful
Surprising
Desired
Expected
Basic
Criminal


Manual (Activity Sheet)
Wonderful
Surprising
Desired
Expected
Basic
Criminal


For anything that you don't find wonderful, please let us know what we can do to make it wonderful.