September Fiscal Midwest Incentives Program (August 19 to September 18)

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Name


A red asterisk (*) indicates required questions.


  1. STARTEK Employee ID (Not your VID)*


  1. We are launching these incentives programs to reward our employees who are consistent in making sure that they provide the extraordinary experience to every customer that they help with on the phone and employees who share the vision with the STARTEK Midwest team of becoming the most trusted site among the TWC partners.*
    Acknowledged
    No


  1. Monetary reward for those with balanced performance. Based on the August Fiscal performance, more than 80% of our employees would qualify when we did the simulation. Multiply your based incentives by meeting the "multipliers".
    *
    Acknowledged
    No


  1. Monetary reward for representatives who would consistently display the CSAT and FCR behaviors making sure that we provide extraordinary experience to our customers and resolving their issues in one call preventing possible future callbacks.
    *
    Acknowledged
    No


  1. Monetary reward for our representatives who would consistently understand the needs of our customers and highlight the benefits and the value of TWC products.
    *
    Acknowledged
    No


  1. This is a summary of the monetary rewards we have available for all of our employees who are exceeding the expectations for the fiscal month.
    *
    Acknowledged
    No


  1. What do you like about the scorecard goals? Incentives program?*


  1. What do you not like about the scorecard goals? Incentives program?*





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