Change the Experience of Being Coached



A red asterisk (*) indicates required questions.


  1. Please select your LOB (Line of Business)  *


  1. Are you comfortable with the given C-Sat Goal?*
    Yes
    No


  1. Are you receiving regular Face to Face Coaching?*
    Yes
    No


  1. Are you satisfied with the number of coaching*
    Yes
    No


  1. Do you agree with the issues (areas of Improvement) identified by coach in the coaching session ?*
    Yes
    No


  1. Was the coaching relevant to the identified areas of improvement?*
    Yes
    No


  1. Has coach demonstrated/explained on “How to” for the areas of improvement?*
    Yes
    No


  1. How strongly do you agree that coaching session provided to you will help you in achieving the C-Sat Goal?  *


  1. Are you confident of achieving Number of Email/AHT Goal?*
    Yes
    No


  1. Please provide your additional suggestions/inputs on Coaching and Performance Management which will help us support you better


  1. Tenure in days with the Program  *


  1. How strongly do you agree with the way you are supported/Coached on meeting your goals on Productivity KPIs (eMail/FTE, OB, Aux%, Login Hours, etc)
    Strongly Agree
    Agree
    Neither Agree nor disagree
    Disagree
    Strongly Disagree





Learning and Quality Excellence
Concentrix
Bangalore