THE NEW ONE-VIEW SURVEY

Based on the last 24 hours ONLY please complete this survey to help us understand, on a daily basis, any issues, improvements that has occurred while using one view
Name: 


A red asterisk (*) indicates required questions.

  1. Team Leaders Name*


  1. Date*


  1. Time of shift*


  1. On a scale on 1 – 10 (with 10 being the highest)rate your overall experience in the last 24hours with one view *
     
      1 2 3 4 5 6 7 8 9 10  
    Not so good  Very Good


  1. In the last 24 hours did you experience any issues with logging into One View.
    Yes
    No


  1. If Yes, Please describe issue below:


  1. In the last 24 hours did you experience any issues while using one view?
    Yes
    No


  1. If Yes, Please describe issue below:


  1. Did the issue occur more than once, what were you doing when it happened



  1. Was the issue speed related? please describe what you were doing at the time and how long it took to complete this action



  1. Were you having issues due to system crashing? please describe what you were doing at the time and what tool was affected, was it VDI, One view or a specific application ie TPII



  1. In the last 24 hours what improvements have you experienced in the way you service your customers by using one view?
    Please provide specific examples below:


  1. Considering your experience in the last 24 hours, if there was one improvement that you could make, what would that be?


  1. What has One View made easier for you?





Vodafone Offshore