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Resonance - Performance, People Engagement & Policy Awareness
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- Are you comfortable with the given C-Sat Goal?*
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- Are you receiving regular Face to Face Coaching?*
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- Are you satisfied with the number of coaching?*
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- Do you agree with the issues (areas of Improvement) identified by coach in the coaching session?*
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- Was the coaching relevant to the identified areas of improvement?*
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- Are you confident of achieving Number of Email/AHT Goal?*
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- How strongly do you agree with the way you are supported/Coached on meeting your goals on Productivity KPIs (eMail/FTE, OB, Aux%, Login Hours, etc)*
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- How often should your immediate supervisor give you performance related feedback?*
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- Please suggest things that you would want to discuss with your supervisor in the one on one with him / her.*
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- Please provide your additional suggestions/inputs on Coaching and Performance Management which will help us support you better.*
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- Who all should be having team meetings with you (HR, Manager, and Immediate Supervisor)? How often?*
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- Do you want to suggest any other forum where you think communicating your concerns can be easier like TL (One on one), Skip Meeting, and Posters etc.? If yes, please suggest*
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- How often should the engagement activities be conducted for you? *
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- How happy are you with the way the fun activities are conducted?*
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- Please suggest any 3 improvements needed related to the fun activities that are conducted.*
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- How frequently do you want the Career at Minacs sessions to be conducted?*
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- Would you like to have any Career forum for employees and how frequent you want this to be conducted?*
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- Are you getting assistance on policy related queries?*
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- Are you aware of miHR team that is an HR helpdesk available on the toll free number 1-800-419-6447 to assist with policy related queries?*
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- What policy related queries are of greatest concern for you? Please select in order of your priority (Highest being 6 and lowest being 1)*
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- The HR Team should conduct policy awareness session how frequently?*
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