Customer Satisfaction Survey

Iron Mountain Internal Audit Customer Satisfaction Survey.
Name (optional): 


  1. The Internal Audit team understood my business and the risks we face as an organization.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. The Internal Audit team explained the audit process to me (and my team). I understood the audit process and what was expected of me and my team.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. The Internal Audit team was well-prepared and well-informed.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. The Internal Audit team acted professionally and courteously towards my team.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. The Internal Audit team communicated regularly with my group during the audit. I knew of the issues as they arose and was able to work with the Internal Audit team to resolve any misunderstandings right away.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. The Internal Audit added value to my operation. The findings will help me run my business better.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. The Internal Audit team made recommendations that were relevant to my business and addressed the key risks my business faces.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. The Internal Audit report was issued on time.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. The Internal Audit report was well-written and easy to understand.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. The findings in the Internal Audit report were based on facts.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Please add any additional comments that you wish to make:


  1. Your Title/Location (optional):
Dan Gersh