TWC Midwest Sales Disclosures

This is to make sure that the reps understand the reason why there is a need to deliver the Sales Disclosures during processing a sale.
Name: 


A red asterisk (*) indicates required questions.

  1. What is your VID(AAD username)?*


  1. TWC is starting to audit cancelled sale work orders and one way for us to protect you from future possible trouble or escalation is to mandate the delivery of sales disclosures as a recap each time you process a sale or add another LOB to a customer's account.

    Please refer to the picture below
    *
    I understand and I do not have questions.
    I have a question and I will approach my supervisor to get the answer.


  1. Whats in it for me? By delivering the recap of disclosures each time a service is added to the customer's account, I will be cleared from possible issues that may arise if the order was cancelled. It would also ensure that my customer understands the services he will get, thereby increasing the chances of order completion. *
    I understand and I do not have questions.
    I have a question and I will approach my supervisor to get the answer.





Startek Philippines Brand Warrior
Startek Philippines Brand Warrior