RFP 14-023V Interpreter Services for the Deaf and Hard of Hearing (B)

In order to gain proper feedback from the End Users regarding the vendors that supply Sign Language Interpreting Services, the Procurement and Warehousing Services Department is requesting your participation in this survey. If you have used the vendors on this bid, please complete this short survey. Thanks!

Name


A red asterisk (*) indicates required questions.


  1. From the list below, please select the vendor(s) you used to receive services on this contract.*
    Accessible Communications for the Deaf
    Coda Link, Inc.
    Interpreters Unlimited, Inc.
    Sign Talk, LLC
    I did not received services from this contract. (You can stop the survey here)


  1. How do you rate the vendor's overall Customer Service?

            1 2 3 4 5      
      Accessible Communications for the Deaf Poor Excellent  
      Coda Link, Inc. Poor Excellent  
      Interpreters Unlimited, Inc. Poor Excellent  
      Sign Talk, LLC Poor Excellent  


  1. How satisfied are you with the vendor(s) used?

            1 2 3      
      Accessible Communications for the Deaf Unsatisfied Very Satisfied  
      Coda Link, Inc. Unsatisfied Very Satisfied  
      Interpreters Unlimited, Inc. Unsatisfied Very Satisfied  
      Sign Talk, LLC Unsatisfied Very Satisfied  


  1. Would you use any of these vendors again for Sign Language Interpreting Services if awarded on a new contract?

            1 2      
      Accessible Communications for the Deaf Yes No  
      Coda Link, Inc. Yes No  
      Interpreters Unlimited, Inc. Yes No  
      Sign Talk, LLC Yes No  


  1. Please share any additional information regarding this supplier or the product/service provided. If this supplier's performance is unsatisfactory, please tell us why.