Gauging Effectiveness - L&D programs - Manager/Supervisor Feedback: BL:R -Mtowers

Site Name : Mtowers
Location: Bangalore
Survey to be taken by: Sujith V,Vinod Kumar S,Pradeep Janardhan,Ramesh mannur,Srinivas Bahadur,Nishith Singh,Anil Kumar Reddy,Prashant Solanki,Alagarasan N,chiranjit.nath,Sabrish,Imran,Shahid,Nagaraj,Nandlal,Girish Kumar Nair,Mriganka Rajan Barooah,Praveen Chandra,Munniswamy Babu,Madhu K,Chingboi,Roopa,Indrajit,Anushuman Kashyap,SHUBHROKAMAL DEY,SAGAR WALIA,ROHIT KUMAR PANDA,A R NAGAVISHNU,SANTOSHKUMAR BAHUGUNA,A R NAGAVISHNU,Chandrashekhar K,VIVEK ARYA,Munniswamy Babu,Jayaprakash AR,gerard.caltin,Shashidhar,Tamana Sultana,Nivedita,Balaram,Girish MH,Sungjem Wati,Anil Mathew,DUMASIA,JEEGNESH ,Latha R,Nirmaljeet Singh,Arjun Chandrashekar,Abhijit Das,Raghavendra,Arup Kumar,DEBRAJ BANERJEE
ELVIS GLEN DOMINGO,TANVEER AHAMED,PRAVEEN KUMAR S S
,NARENDRAKUMAR P,SREEJITH T B,Nagavishnu A R,Sagar Walia,Rizwan

List of programs conducted at the site in specified months: Managing Attrition, Ontrac TL Star Certification,Handling New Agents,Time Management,Handling Business Reviews,How To write professional emails,Manager Or Leader,Crearting Effective Presentation,Move Ahead With English ,Yellow Belt Program

Name


A red asterisk (*) indicates required questions.


  1. Names of employees who attended the program along with name of the program & department name is listed below. Request you to mention the names of the employees for whom you are providing the feedback.
    Please write the names in the below box.

    *


  1. The participant has shared with you the value of attending the L & D programs*
    Strongly Agree
    Agree
    Somewhat Agree
    Disagree
    Strongly Disagree


  1. The participant has identified relevant opportunities for implementation from the programs*
    Strongly Agree
    Agree
    Somewhat Agree
    Disagree
    Strongly Disagree


  1. In the last 3 months, you have discussed the contents/application of the L & D programs with the participant...*
    Never
    Once, within a week of completion of the Program
    Twice
    More than 3 times
    Regular Discussions.


  1. The participant has acquired new skills and knowledge after attending the L & D programs *
    Strongly Agree
    Agree
    Somewhat Agree
    Disagree
    Strongly Disagree


  1. There is a noticeable improvement in the participant’s performance after attending the L & D programs *
    Strongly Agree
    Agree
    Somewhat Agree
    Disagree
    Strongly Disagree


  1. Post training, the participant has improved in the following areas.*
    Developing Personal Accountability
    English Language Skills
    Writing Emails professionally
    Managing Time effectively
    Motivate their teams
    Manage Attrition
    Coaching skills
    Handling New agents
    Excel Skills
    Operations Management - Key Metrics (as an outcome of the Ontrac training)


  1. I recommend other team members to attend the L & D programs *
    Yes
    No


  1. Please share your comments on those questions where you may have assigned a rating of 'Disagree' or 'Strongly Disagree' ...if not put ‘NA’*


  1. Your overall comments about the Learning & Development programs. Also feel free to give your suggestions.*