Chapter 14 Review Blk G
Name: 


  1. What is the fastest-growing form of communication in organizations today? This is due to the convenience and speed, not the preference of managers.


  1. What topics did you hear about yesterday during our Wall Street Journal activity? List every topic and fact you can recall.


  1. To the best of your ability, explain the communication process.


  1. What is the biggest drawback to using email?


  1. In what way, if any, did you use active listening yesterday during your 30 response time? Explain what you did.


  1. List an example of downward communication (top to bottom).


  1. List an example of upward communication (bottom to top).


  1. List an example of when horizontal communication may be used in an organization.


  1. How many of the 7 motivation theories can you recall? List them below.


  1. With the four management functions we learned about (Planning, Organizing, Implementing, and Controlling) what is involved in the controlling piece?





Alison Frey