Call Opening/Hold/Closing

The purpose of this survey is to gather best practices that can improve our communication skills in our call openings/hold/closings. We are aiming to sound more conversational and less scripted and robotic.

Do you have any openings/hold/closings that you think will work better than the ones we are required to mention?


Please give us your input we appreciate your feedback!

Name (optional): 


  1. Which openings would you suggest to make our call openings less scripted?


  1. What hold verbiage would you suggest to make our hold requests less scripted?


  1. What closing verbiage would you suggest to make our call closings less scripted?