Call 9

Are you ready to be the next "CS Warrior"?

The way we interact with customers plays a major role in meeting and exceeding their service expectations. Our goal is to become more customer focused. Providing a proactive support and worked on the customer’s behalf is critical to deliver appropriate solutions in an effort to achieve customer satisfaction.

If you want to know if you have what it takes to be the next CS Warrior, please do not forget to provide your ratings below after listening to the call.
Name: 


A red asterisk (*) indicates required questions.

  1. Did the CSR identify the customer’s needs and resolve his/her issues? Please provide your ADVOCACY rating from 1 to 5 (1=Beginner, 2=Emerging, 3=Effective, 4=Advance, or 5=Expert).*
    1 2 3 4 5


  1. Please explain your ADVOCACY rating in the comment box below.*


  1. Did the CSR connect with customers in a natural, sincere way, especially when the customer expresses emotion? Please provide your INTERACTION rating from 1 to 5 (1=Beginner, 2=Emerging, 3=Effective, 4=Advance, or 5=Expert).*
    1 2 3 4 5


  1. Please explain your INTERACTION rating in the comment box below.


  1. If you have any comments, suggestions, or recommendations, please feel free to type your comments below. Thank you for participating.