TNI 2016-2017: NA

The purpose of this survey is to identify training priorities as seen by the employees.
Through this questionnaire you have the opportunity to tell us about your training needs.
The list below has the most commonly executed responsibilities from a Team Leader, Generalist & Specialist’s role.
Name: 


A red asterisk (*) indicates required questions.

  1. Select Location *
    Dartmouth
    Moncton
    Montreal
    Peterborough
    Oshawa(OnStar)
    Oshawa(GMCL)
    Hamilton
    Mississauga
    Niagara Falls
    Chatham
    Farmington Hills
    Southfield
    Warren
    Auburn Hills
    Richmond
    Milwaukee


  1. Select Function *
    Operations
    Training
    Quality


  1. Which communication skills do you feel are most important to receive training in? (select top 3 -1 being the most important )*
        1 2 3 4 5 6
    Conducting effective and efficient team meetings for team building opportunities  
    Effective listening skills to understand and connect with stakeholders  
    Effective business email writing skills  
    How to conduct a coaching session with your direct reports  
    Being assertive (while being respectful) in crucial conversations  
    Language Skills - Spoken & Written English  


  1. If you needed training to improve your people management skills, which would you want training for? (select top 3 -1 being the most important )

    *
        1 2 3 4 5
    Managing attrition and absenteeism of my team / training batch  
    Effectively recognizing and rewarding people for doing their best  
    Conducting and participating in performance reviews and appraisals  
    Influencing team members to drive desired behaviour  
    Providing constructive feedback for performance improvement  


  1. Which leadership skills do you feel are most important to receive training in? (select top 3 -1 being the most important )*
        1 2 3 4 5 6
    Understanding what drives client and employee satisfaction  
    How to delegate tasks for employee and team development  
    Empowering team members and hold them accountable for results  
    Influencing others to create acceptance, alignment and behaviour change  
    Coaching for your team’s success and growth  
    Change management and adapting to different stakeholder expectations  


  1. Which business & analytical skills do you feel is most important to receive training for? (select top 3 -1 being the most important )*
        1 2 3 4 5
    Techniques and tools for problem solving and corrective actions  
    Knowledge of client/Minacs metrics, targets, methods of calculation etc  
    Driving performance on functional and client defined metrics (like C-Sat, Quality, attrition etc)  
    Understanding and working with Minacs/client reports on operations, business outcomes etc  
    Anticipating challenges/opportunities and adapting to business changes  


  1. When developing your work skills which topics do you feel is most important to receive training in? (select top 3 -1 being the most important )*
        1 2 3 4 5
    Taking appropriate and timely action to overcome unexpected challenges  
    Setting up, monitoring and managing your daily activities and plans  
    Skills for making effective PowerPoint presentations for important business meetings  
    Improving Microsoft Excel skills including creating and understanding business graphs, table charts and basic reporting data  
    Data interpretation & analytical skills  


  1. Please rate the method of training you feel would be most effective to achieve your learning goals:
    1 Being Most Effective & 4 being least effective*
        1 2 3 4
    Classroom  
    Video  
    E- Learning /Online  
    Web Conferencing  


  1. What is your #1 challenge in meeting your goals consistently?


  1. What additional training programs would you benefit from?
    Please be specific: For example: don’t just mention “team management skills”, instead be specific by saying, team management skills with respect to ‘handling new employees’ or ‘building team morale’ etc.






Vinayak Jakati