Operations Training - Dubuque Customer Service/Sales Service Center

Feedback from the Operations Team Members participating in the Dubuque on site training...

Name


  1. What did you like most about your experience in Dubuque?


  1. Is there anything that you may want to see changed on the agenda?


  1. Are there any areas/topics that you would like to see more time delegated to?


  1. Are there any areas/topics that you would like to see less time delegated to?


  1. Did you find the rush order training helpful ? Any additional comments about rush order training please add to question #9.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Did you find the OSI/Returns training helpful? Any additional comments about OSI/Returns training please add to question #9.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Did you find value in spending time observing on the phones with a Customer Service/Dedicate Representative?
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Was the 3.5 days enough time allocated for your training experience?
    Yes
    No


  1. Are there any additional comments relating to your training experience that you would like to share?