Communication Knowledge Assessment - iTunes Email

Communication Knowledge Assessment - iTunes Email

Name


  1. I have a credit on my account and I want to use it to send a gift to a friend. I made the purchase and your charged my credit card. I have 75 USD balance on my account but I don't know why you people has charged to my credit card. Mention AAA statements


  1. The track 'Your Obedient Servant' would not play after purchase so I deleted the track and now I am unable to download it again. It just appears as 'purchased' in the store Write acknowledge, align and assure statements.


  1. some play... 29 do not.... can you reload them all... for some reason they ask for my computer to be authorized ... I do it... then it tells me that my computer is already authorized Mention AAA statements


  1. I would like to transfer my $50 from one account to another account. Can I transfer the purchases also as I don't want to loose any of the content because I don't want to re-download them at all. Write acknowledge, align and assure statements.


  1. Hello Support Team, Today morning, I have seen a charge of 8.34 Krona on my credit card statement which I was unaware of. I never purchased any content of that amount. I got a call from my bank regarding this charge and I have canceled my credit card as I think someone is using my credit card. Could you please investigate and let me know what was purchased using my credit card. Mention AAA statements for this issue


  1. When I'm using Apple Music it keeps popping up asking me to make an Apple Music account and join but I'm already logged into my Apple Music account. What will be appropriate alignment statement for this issue which suits requirement


  1. Could not turn off voiceover on appletv 4. Would not respond to settings being turned off, or as suggested clicking menu button 3 times. Tried everything searched on the web. Mention suitable alignment statement for this issue


  1. Id for iTunes shows up on phone as popwray and should be popwray@gmail.com. It is a 6S phone using iOS 9.3.1.  How can I change this? Mention alignment statement for this issue.


  1. On one of the songs, it comes up as 'purchased', but won't allow me to play it on either my phone or my laptop. When I try to play on my Windows PC, it says the song can't be played on this computer because you are not authorized. Mention AAA statements for this issue.


  1. I didn't authorize this purchase, nor did I get anything for it. This is the second time this has happened. I am surprised to see this charge as I am not sure what is the charge for. Write acknowledge, align and assure statements.





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