Gauging Effectiveness - L&D programs - Manager/Supervisor Feedback: Kolkata

Site Name : Ashram
Location: Kolkata
Survey to be taken by: Tamojoy Chakraborty, Farhan Ali,Palash Ganguly
Farhan Ali, Manish Jaiswal, Arindam Bhadra, Shupratim Ghosh, Indrajit Sarkar, Jay Ram, Partha Sen, Arijit Majumder, Mrinal Mitra.


List of programs conducted at the site in specified months: Ontrac TL Star Certification, Developing Personal Accountability, Handling New Agents

Name


A red asterisk (*) indicates required questions.


  1. Names of employees who attended the program along with name of the program & department name is listed below. Request you to mention the names of the employees for whom you are providing the feedback.
    Please write the names in the below box.

    *


  1. The participant has shared with you the value of attending the L & D programs*
    Strongly Agree
    Agree
    Somewhat Agree
    Disagree
    Strongly Disagree


  1. The participant has identified relevant opportunities for implementation from the programs*
    Strongly Agree
    Agree
    Somewhat Agree
    Disagree
    Strongly Disagree


  1. In the last 3 months, you have discussed the contents/application of the L & D programs with the participant...*
    Never
    Once, within a week of completion of the Program
    Twice
    More than 3 times
    Regular Discussions.


  1. The participant has acquired new skills and knowledge after attending the L & D programs *
    Strongly Agree
    Agree
    Somewhat Agree
    Disagree
    Strongly Disagree


  1. There is a noticeable improvement in the participant’s performance after attending the L & D programs *
    Strongly Agree
    Agree
    Somewhat Agree
    Disagree
    Strongly Disagree


  1. Post training, the participant has improved in the following areas. *
    Developing Personal Accountability
    Handling New agents
    Operations Management - Key Metrics (as an outcome of the Ontrac training)


  1. I recommend other team members to attend the L & D programs *
    Yes
    No


  1. Please share your comments on those questions where you may have assigned a rating of 'Disagree' or 'Strongly Disagree' ...if not put ‘NA’*


  1. Your overall comments about the Learning & Development programs. Also feel free to give your suggestions*