Income Protection Upskill 20160206 - VM - (copy)

Please provide feedback on your trainer and course.
Name: 


  1. Who was your trainer?
    Daniel Youssef
    Vanessa Madeley


  1. What department do you currently work in?
    Direct Outbound
    Direct Inbound
    Service, Claims or Retention


  1. Please indicate your level of agreement with the following statements:

            1 2 3 4 5      
      he length of the course was appropriate and sufficient time was allocated to cover the materials Strongly agree  Strongly disagree  
      I could easily identify the relevance of the course content to my job role. Strongly agree  Strongly disagree  
      I remained interested throughout the entire course. Strongly agree  Strongly disagree  
      The course content was well structured and logical. Strongly agree  Strongly disagree  
      The training environment was free from distractions and allowed me to learn effectively.  Strongly agree  Strongly disagree  
      Training documents were clear and easy to follow.  Strongly agree  Strongly disagree  


  1. Please indicate your level of agreement with the following statements:

            1 2 3 4 5      
      The trainer presented the course content clearly, professionally and in a way I could understand. Strongly agree  Strongly disagree  
      The trainer created a positive learning environment that fostered discussion and enabled me to feel involved. Strongly agree  Strongly disagree  
      The trainer appeared to be knowledgeable about the subject matter. Strongly agree  Strongly disagree  
      My questions were answered clearly and completely.  Strongly agree  Strongly disagree  
      The trainer was well organised and prepared. Strongly agree  Strongly disagree  


  1. What was the most enjoyable aspect of attending this course?


  1. What was the least enjoyable aspect of attending this course?


  1. Please provide positive or constructive feedback, comments and suggestions on any aspect of the course.





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