Prime Vendor DSM Service Survey

DSM Survey for customers on the Prime Vendor Program.
Name (optional): 


  1. Do you feel your Medline DSM follows up on emails and voicemails in a timely manner?
      1 2 3 4 5  
    Excellent   Poor


  1. Does the Backorder Reporting meet your requirements?
      1 2 3 4 5  
    Excellent   Poor


  1. Are you happy with the resolutions that your DSM is providing on the backorder report?
      1 2 3 4 5  
    Excellent   Poor


  1. Do you have confidence in your DSM's ability to take care of your needs?
      1 2 3 4 5  
    Excellent   Poor


  1. How would you rate the overall service provided by your Medline DSM?
      1 2 3 4 5  
    Excellent   Poor


  1. Do you feel that there are areas that your DSM could improve on?


  1. We hold customer's suggestions/opinions in high regards. If you have any other comments that you would like to share, please do so here.