Wireless Job Aid

We currently are working on building a job aid for the wireless campaign so we can help you with the calls that you take, so please help us answering the following questions.

Name


***Procedure***
What procedure will be great to have in this Job aid?


*** Tips ***
what tips or helpful suggestions you need in this job aid?


*** Call flow ***
Do you need any guide to identify the issue during your call?


*** Billing cycle***
Do we need to include any time line or chart for this topic?



Comments

please feel free to make any other suggestion and thank you for your help