16-190E Video Surveillance and Access Control
Name: 


A red asterisk (*) indicates required questions.

  1. School/Department Name*


  1. Was the service person who responded to your issue courteous?*
    Yes
    No


  1. Was the service person able to diagnose the issue within a reasonable period of time?*
    Yes
    No


  1. Was the service person able to provide you with an understanding of the repair process and a timeline for your repair to be completed?*
    Yes
    No


  1. Was the service person cooperative and willing to assist with other issues while at your site?*
    Yes
    No


  1. Once the vendor responded to your site with the replacement parts, were they able to install, configure, and verify the equipment was working in a timely manner?*
    Yes
    No





Procurement & Warehousing Department