BO TX-GA/NE KP3
Name: 


  1. 1. Overall, I feel satisfied with the training I received in order to perform my job.
    Yes
    No


  1. 2. To date, I feel confident with the skills I developed during my training.

    Yes
    No


  1. 3. To date, my product knowledge helps me to solve the customer's needs.

    Yes
    No


  1. 4. I apply what I learned in training during my first 30 days on operations floor.

    Yes
    No


  1. 5. To date, I feel with enough expertise to manage my LOB systems.

    Yes
    No


  1. 6. I use different options/resources/policy tool (floor support, intranet, escalations, client tools) that I have to get to the resolution of my calls.
    Yes
    No


  1. 7. To date, I feel confident by solving situations on my own.
    Yes
    No


  1. 8. I draw on my resources before asking for support.
    Yes
    No


  1. 9a. The information covered during my training is aligned with reality on operations floor.
    Yes
    No


  1. 9b. The information I received during training was useful. / What are my suggestions to make the training more useful in the future? (Write in the comments below)
    Yes
    No





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