2007 2nd Quarter RN Practice Council Communication Survey

We would appreciate your input about improving clinical information communication. The Communication Sub-Committee of the Nurses Practice Council needs every nurse to participate. We are gathering data about the current avenues of clinical communication. Thank you for your answers.


  1. In which department do you currently work?
    Hospice
    Home Health
    Medical Home Visits
    In-Patient Unit
    Palliative Care Consults
    Home Care Assistants
    CareCenter Resources (Admissions)
    Triage
    Nurse with out direct patient care
    I would rather not say


  1. How often do you recieve clinical/patient information by phone or voicemail?
     
      1 2 3 4 5  
    Most Often  Never


  1. How often do you recieve clinical/patient information by Fax?
     
      1 2 3 4 5  
    Most Often  Never


  1. How often do you recieve clinical/patient information face to face?
     
      1 2 3 4 5  
    Most Often  Never


  1. How often do you receive clinical/patient information by email?
     
      1 2 3 4 5  
    Most Often  Never


  1. How often do you receive clinical/patient information in written or narrative form?
     
      1 2 3 4 5  
    Most Often  Never


  1. Please mark the way(s) you would most like to recieve clinical/patient information.
    Phone/Voicemail
    Fax
    Face to Face
    E-Mail
    Written or Narrative Form


  1. Who is most helpful to you in resolving clinical communication issues?
    Your Supervisor
    Co-Worker
    Outside Friend/ Family Member
    Another Supervisor
    Human Resources
    Staff Support


  1. Please offer explanations or suggestions based on your answer above.


  1. With which of the following departments do you most often provide or recieve clinical/patient information?
    MHV
    PCC
    CareCenter Resources (Admissions)
    HomeCare
    Home Care Assistants
    Hospice
    Triage
    Inpatient Unit


  1. Clinical/patient information that often takes priority include medications, Plan of Care, and diagnosis. What are your suggestions to ensure these important items are accurately communicated across the continuum?
    (eg. "Use the read back format to verify these three key pieces")


  1. How do our current communications systems affect your daily practice? How can we improve upon this?





Abbe Leffel
IL