Subscriber Survey

We are conducting this survey to get a better understanding of the feedback received through previous employee surveys and work to generate new scheduling shift options where possible.

The results of the survey will assist us in determining if there are alternate or different scheduling solutions that could be considered , which still meet the needs of the business but will also support the needs of our employees.



A red asterisk (*) indicates required questions.


  1. Agent Name*


  1. Company Start Date (month/day/year)*


  1. What are your SDO preferences? Rank 1 to 7 - 1 most preferred;7 least preferred*
        1 2 3 4 5 6 7
    Sun/Mon  
    Mon/Tues  
    Tues/Wed  
    Wed/Thurs  
    Thurs/Fri  
    Fri/Sat  
    Sat/Sun  


  1. Preferred SDO frequency? -Rank 1 to 4 - 1 most preferred;4 least preferred*
        1 2 3 4
    Weekly  
    Every 2 weeks  
    Monthly  
    Every 2 Months  


  1. Preferred Start Time, Start Time Options for shifts that cover 0500 am to 0200 am Rank 1 to 6 - 1 most preferred;6 least preferred*
        1 2 3 4 5 6
    Early AM - 05:00 to 07:00  
    AM - 07:30 to 09:30  
    Mid AM - 10:00 to 11:30  
    Mid Day - 12:00 to 14:00  
    Late Afternoon - 14:30 to 16:30  
    Late Day - After 17:00  


  1. I would rather work weekends if it means I work earlier.
    *
    Strongly Disagree
    Disagree
    Neutral
    Agree
    Strongly Agree


  1. I would rather work an evening shift if it means I get weekends off.
    *
    Strongly Disagree
    Disagree
    Neutral
    Agree
    Strongly Agree


  1. I would prefer to work 4 day shifts, with 3 days off
    *
    Strongly Disagree
    Disagree
    Neutral
    Agree
    Strongly Agree


  1. I would prefer the shift selection order be based on
    *
    Length of Service
    Length of Service + Performance Based