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Assist Line/Coach Survey - Kimuel Dacuscus
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- Kim provides feedback in a positive and friendly tone.*
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- Kim is able to answer my inquiry in a timely manner.*
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- Kim provides help in a professional manner.*
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- Kim respects my opinion.*
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- Kim encourages me to express my point of view.*
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- Kim is very knowledgeable with the product.*
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- I feel comfortable asking my questions to Kim.*
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- Kim guides me to understanding the specific actions I need to take to resolve the customer's concern.*
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- Kim remains calm and professional under pressure.*
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- Kim acknowledges his mistake whenever he makes one.*
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- Please provide comments on what Kim should keep doing.*
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- Please provide feedback on how Kim can improve his performance.*
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