Collections Training Needs

Your input is greatly appreciated! The purpose of this survey is to help identify and get a better understanding of your needs regarding training on the processes and systems listed below.
Name: 


  1. I would benefit from training on the following processes:
    Bill to Change Process: Delair & HERO
    Yes
    No


  1. Blue Card Process
    Yes
    No


  1. Transition Oders: Acute to Homecare, Overlapping rental cycles
    Yes
    No


  1. Order Rebills: Homecare to Medicare; Homecare to Facilities
    Yes
    No


  1. TPA's, IPA's
    Yes
    No


  1. Identifying Contracted from Non-contracted payors. Pricebook Discrepancies
    Yes
    No


  1. Identifying non-payment root cause (Adjustment code selections)
    Yes
    No


  1. ICD 10 diagnosis selection
    Yes
    No


  1. Please provide any other processes in which additional training will be beneficial.


  1. I would benefit from training on the following systems:
    Claim Form Fax
    Yes
    No


  1. PORT
    Yes
    No


  1. HERO
    Yes
    No


  1. You have indicated a need for additional HERO training please provide specific need.


  1. Delair
    Yes
    No


  1. You have indicated a need for additional Delair training please provide specific need.


  1. Preferred training methods:
        1 2 3
    Classroom  
    One on One  
    Online Modules  





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