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Niagara Weekly Pulse Check- Week (2) Two
Last Updated: March 14th, 2017
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A red asterisk (*) indicates required questions.
April 9, 2017 - iTunes Voice Training (with Casey Crabbe)
April 24, 2017 - iOS Chat Training (with Rebecca DeSmit)
May 8, 2017 - iTunes Voice Training (with Salena Patterson)
How did you feel about your experience in customer-facing time this week?
I felt very unprepared/unsupported by my mentor and/or trainer.
I felt somewhat unprepared/unsupported by my mentor/trainer.
I felt somewhat prepared and supported by my mentor and/or trainer.
I was very prepared and supported throughout the session.
How prepared do you feel for the knowledge checks?
How accurate are the knowledge checks in gauging your understanding of various curriculum topics?
Not at all accurate.
How well supported do you feel by the training environment?
I feel very unprepared/unsupported
I feel somewhat unprepared/unsupported
I feel prepared/supported
I feel somewhat prepared/supported
I feel very prepared/supported
The pace of the training is:
These are the things that I liked or that worked very well in the training this week:
These are the things that I did not like or could be be improved in the training this week: