Last Day in ABAY
Name: 


A red asterisk (*) indicates required questions.

  1. Account/LOB*


  1. Enter your Wave*


  1. Trainer Name
      *


  1. Objective of ABAY is met.*
    Yes
    No
    NA


  1. Additional Comments for Question #4.*


  1. The huddle topics were useful.*
    Yes
    No
    NA


  1. Additional Comments for Question #6.*


  1. Goal Expectations are set start of shift.*
    Yes
    No
    NA


  1. Additional Comments for Question #8.*


  1. We have debrief sessions at the end of the day.*
    Yes
    No
    NA


  1. Additional Comments for Question #10.*


  1. What I have learned in training is applicable in ABAY.
    *
    Yes
    No
    NA


  1. Additional Comments for Question #12.*


  1. Choose your ABAY Support/Red Hats.*
    Juvalet Espinosa
    Pearl Abucion
    Creslie Herezo
    Christine Morante
    Cristy Dasal
    Farah Victoriano
    Ivan Callueng
    Rachel Abagatnan
    Rose Garcia
    Sir Susvilla
    Vilma Honolario
    Adrian Deleon
    Allan Pernito
    Jean deGuzman
    Jimmy Ramos
    Lachell Bautista
    Martin Madredia
    Roxanne Sale
    Miriam Espiritu
    Crazel Cillo
    Adrian Ralph De Leon
    Martin Paul Madredia
    Monica Tobias
    Franco Castro
    Jayson Lucas
    Aisa Quinit
    Patrick Bañas
    Alaine Raymond Givero
    Gio Anthony Leis
    Rinante Dedumo
    John Rey Rodrigo
    Aldwin Devera


  1. The Red hats/ABAY Support are accommodating and patient.
    *
    Yes
    No
    NA


  1. Additional Comments for Question #15.*


  1. The Red hats/ABAY Support displayed a high degree of knowledge of the subject matter - explains the process well.
    *
    Yes
    No
    NA


  1. Additional Comments for Question #17.*


  1. ABAY Team is visible and approachable.
    *
    Yes
    No
    NA


  1. Additional Comments for Question #19.*


  1. The Red hats/ABAY Support were positive and motivating.
    *
    Yes
    No
    NA


  1. Additional Comments for Question #21.*


  1. The support team (Coaches/Red Hats/Mentors) helped reduce my anxiety and nervousness in supporting the customers
    *
    Yes
    No
    NA


  1. Additional Comments for Question #23.*


  1. All ABAY support have urgency.
    *
    Yes
    NA


  1. Additional Comments for Question #25.*


  1. We have enough support.
    *
    Yes
    NA


  1. Additional Comments for Question #27.*


  1. The vibe of the production floor is good.
    *
    Yes
    No
    NA


  1. Additional Comments for Question #29.*


  1. Our EM Buddy visited us.

    *
    Yes
    No
    NA


  1. Additional Comments for Question #31.*


  1. The training that we have during PST is useful.
    *
    Yes
    No
    NA


  1. Additional Comments for Question #33.*


  1. The calls that I am taking right now is what I am expecting during training.*
    Yes
    No
    NA


  1. Additional Comments for Question #35.*


  1. I have the tools necessary to do my job successfully.
    *
    Yes
    No
    NA


  1. Additional Comments for Question #37.*


  1. I have a clear understanding of my responsibilities as an agent.
    *
    Yes
    No
    NA


  1. Additional Comments for Question #39.*


  1. I have a clear understanding of the metrics on my program.
    *
    Yes
    No
    NA


  1. Additional Comments for Question #41.*


  1. I received one-to-one coaching during ABAY.
    *
    Yes
    No
    NA


  1. Additional Comments for Question #43.*


  1. We have been given enough time in training to prepare us for ABAY.
    *
    Yes
    No
    NA


  1. Additional Comments for Question #45.*


  1. The modules that we have discussed during training is applicable to my calls.
    *
    Yes
    No
    NA


  1. Additional Comments for Question #47.*


  1. I have used the knowledge I have learned in training to my calls in ABAY.
    *
    Yes
    No
    NA


  1. Additional Comments for Question #49.*


  1. I am now confident to handle calls in production.
    *
    Yes
    No
    NA


  1. Additional Comments for Question #51.*


  1. What topics do you wish was covered more in training that would assist you better in A-Bay
    *


  1. What recommendations do you have to improve A-Bay to better prepare you for production?
    *





Startek Philippines Brand Warrior
Startek Philippines Brand Warrior