Kaposia Employee Poll - April 2005 - (copy)

Kaposia is considering adding credit union membership through Hiway Federal Credit union as a unique employee benefit. The following survey will help us determine if credit union membership would be a valuable benefit to you. Please complete the survey at your earliest convenience. Thank you!


  1. What type of institution do you currently use for financial services?
    Large Corporate Bank (Wells Fargo, TCF, US Bank)
    Local Community Bank
    Credit Union
    Savings & Loan
    Other (please specify in #10, "Additional Comments")


  1. Which three (3) of the following factors are most important to you in selecting your primary financial institution? (Choose only three)
    A wide range of savings services
    A wide range of loan services
    A wide range of convenience services (checking, ATM cards, etc.)
    Reasonable service charges/fees
    Friendly/efficient/knowledgeable staff
    That it is a credit union/member owned
    Assurance that your savings are safe and secure
    Fast turnaround time on loans or requests
    Previous experience/length of relationship
    A variety of online or remote services
    Competitive savings rates
    Competitive loan rates
    Convenient locations
    Convenient ATM locations
    Convenient hours
    Other (please specify in #6, "Additional Comments")


  1. How would you rate the personal service offered by your current financial institution? (1 = low, 5 = high)
    1 2 3 4 5


  1. How satisfied are you with the savings rates offered by your current financial institution? (1 = low, 5 = high)
    1 2 3 4 5


  1. How satisfied are you with the loan rates offered by your current financial institution? (1 = low, 5 = high)
    1 2 3 4 5


  1. How would you rate the level of fees charged by your current financial institution? (1 = low, 5 = high)
    1 2 3 4 5


  1. Does your financial institution offer online banking and telephone account access 24-hours a day?
    Yes
    No


  1. Are you satisfied with your current bank/financial institution?
    Yes
    No


  1. Currently, Kaposia does not offer credit union membership to employees. Would you utilize this benefit if it were offered to you?
    Yes
    No


  1. Additional Comments: